FAQ

If you have ridden a bike for just a couple of hours in the last year or have ridden your bike a lot in the past, you can finish most of our tours. This has more to do with how you feel on a bicycle, how confident you are, your handling of the bike and safety on the road, and less about fitness.

That being said, to ensure you enjoy your trip to its fullest, it is important to assess your personal level of fitness when deciding. Make sure you read our article explaining the different tour difficulties in our offering.

As mentioned above, you can complete most of our tours without preparation. The aim of our tours is to enjoy the landscapes and history along the way, but there's a reason we opted to go on a cycling holiday. And that is to get some movement!

We are sure you'll be fine if you do regular sports activities. However, some gradual preparation might make your holiday more enjoyable if you rarely do any physical activities.

Most of our bike tours are designed in a 'slow ride' spirit, allowing our guests to truly immerse themselves in the local culture and landscape. However, a lot of tour days offer the possibility for multiple ride options to accommodate rides of different levels. Some may take a detour to include an additional site. Some might go over the mountain, while others might want to go around. Please ask your guide to recommend you the best option.

The support vehicle also offers up some additional options. You can hitch a ride over a major climb or head to the next town for extra exploration time.

Most tours allow for groups of between 4 and 8 people. One-day tours and the 'Sailboats, bikes and wines: Around the Balaton' tour allow up to 12 people.

No worries! We're confident you'll make a new friend! Our guides and friendly guests will make you feel right at home.

Even our trips are designed to bring the group together with many community events, like grill-parties, wine tastings and even some ice-breakers on our first evening together.

100%!

Ask us about the makeup of each group, and we'll let you know the demographics.

Non-riders are welcome on our specially labelled 'Non-riders welcome' tours. Just because you don't ride doesn't mean you can't eat, drink, relax and discover the best Hungary and Transylvania offers.

Since all our tours include the cost of bike and gear rental, these costs will be subtracted from the price. Please make an inquiry and ask for an exact price for non-riders.

Children are welcome on 'Non-riders welcome' tours as long as they're accompanied by one non-riding adult.

WireDonkey tours are mostly all-inclusive:

• Accommodation
• 3x meals a day
• Bike rental and helmets
• Vehicle assistance
• Luggage transportation
• All entrance fees
• English/German-speaking local guide

Prices don't include the following:

• Your flight
• Airport transfer
• Insurance
• Personal expenses

Since trip guests may arrive from several different places on different flights, trip groups meet at a centrally located meeting point, details of which will be provided. These meeting points vary from one trip to the next. They are selected based on accessibility, guest convenience and trip logistics.

Airport transfers are not included, but if requested, we can arrange a transfer from the airport or your pre-trip night's hotel to the meeting spot (an extra charge may apply).

One-day tours are guaranteed to run with 1 guest. Our week-long tours have a minimum guest count of 4 to guarantee departure.

In the case where trips are below 4 guests, we will contact you before final payment to give you the following options:

Pay a small group fee of 1000 EUR for 1 guest or 500 EUR per person for 2 or 3 guests, which ensures your preferred trip date will run. The fee will be refunded in full if there are four or more guests before the departure date.

or

Switch to a different trip or different departure date. Should there be any difference in trip price between your original trip and the new one, you will be expected to pay the difference, or we will refund you accordingly.

We recommend booking your trip at least 90 days before departure for week-long tours. Based on availability, last-minute bookings can be accommodated up to two weeks before departure.

For a one-day tour, bookings can be accommodated up to 48 hours before departure.

If you feel you can't finish the whole distance because you're tired, we'll take a rest. No one is in a hurry.

If you're really feeling out of it and can't continue, you can hop in our support vehicle, which is always near.

Depends on the tour. Most of our tours spend each night at a different place, so skipping a day depends on the support vehicle's capacity to carry you and your bike the whole day.

If you'll need one or two days out of the saddle, opt for a 'Non-riders welcome' tour, essentially a hub-and-spoke tour, overnighting in the same location.

If you'd like to pedal for a bit longer than planned for the day, contact your guide. Our guides are prepared with alternative routes and ideas for additional sights. Just make sure you have something left in the tank for the next day!

The type of bike depends on the style of the tour:

• On Touring trips, we provide touring bikes (Canyon Pathlite or similar)
• On Road trips, we provide road bikes (Canyon Endurace, Canyon Ultimate or similar)
• On Gravel trips, we can provide gravel bikes (Canyon Grail or similar) or mountain bikes.

All of our tours provide an eBike option; however, the type of eBike might not match the style of the tour. E.g. we might be able to only offer electric mountain bikes for a Road tour.

Absolutely!

And since all of our tours include the cost of bike and gear rental, these costs will of course be subtracted from the price. Please inquire and ask for an exact price if you plan to bring your bike.

When you sign up for your trip, we will work with you to determine your bike size and fit. On the first day of your trip, your guides will adjust your bike to your comfort and preferences to ensure an excellent fit. Your guides are always available to make small adjustments throughout the week.

All bikes come with a helmet and lights (front and rear).

All bikes come with a push pedal (except on Road tours) by default. If you plan to bring your own cycling shoe, let us know in advance so we can accommodate you with a suitable pedal.

Overnight accommodation is in traditional guesthouses or bed & breakfasts.

We avoid hotels and pensions as a guesthouse offers a more authentic experience. However, this is sometimes unavoidable in cities.

Yes. Our prices are per person based on two people sharing a room. Guests who wish to have their own room will be charged a Single Supplement fee provided a room is available on the desired trip.

If you wish to arrange a pre or post-night stay for your tour, please contact us, and we'll try to accommodate you. However, please understand that we might not be able to always accommodate you at the same guesthouse or hotel or in the same room.

All our tours include 3 meals per day. The exception is the first day when there is no breakfast and the last day when no dinner is provided.

Meals are usually at pre-tested restaurants or cafés, but sometimes we organise a picnic or grill-party.

We'll do our best to accommodate guests with dietary needs. Please specify your dietary requirements when talking to our representatives.